1. Introduction

Welcome to QuelpAI ("we," "our," or "us"). By accessing or using our AI-powered chatbot platform at quelpai.com (the "Service"), you agree to be bound by these Terms of Service ("Terms").

If you do not agree to these Terms, please do not use our Service.

2. Service Description

QuelpAI provides:

AI-powered chatbot creation for websites
Automated website content crawling and indexing
Natural language processing for customer inquiries
Lead capture and qualification tools
Analytics and conversation insights
Embeddable chat widget for your website

3. Account Terms

When you create an account, you agree to:

Provide accurate, current, and complete information
Maintain the security of your password and account
Accept responsibility for all activities under your account
Notify us immediately of any unauthorized access
Be at least 18 years old or have parental consent

4. Free Plan

Our free plan includes:

50 conversations per month
Up to 100 website pages indexed
Basic chatbot customization
Email support

We reserve the right to modify free plan limits with reasonable notice. Paid plans with higher limits will be available soon.

5. Acceptable Use

You agree NOT to use our Service to:

Violate any applicable laws or regulations
Infringe on intellectual property rights of others
Transmit malware, viruses, or harmful code
Spam, harass, or deceive other users
Collect personal data without consent
Crawl websites you don't own or have permission to access
Attempt to reverse engineer or hack our systems
Resell or redistribute the Service without authorization

6. Your Content

You retain ownership of all content you provide to our Service, including website content you authorize us to crawl. By using our Service, you grant us a limited license to:

Crawl and index your website content
Store and process your content to power the chatbot
Generate AI responses based on your content

You are responsible for ensuring you have the right to use and share any content you provide.

7. Intellectual Property

The QuelpAI platform, including its design, features, code, and branding, is owned by us and protected by intellectual property laws. You may not copy, modify, or distribute any part of our Service without written permission.

8. Service Availability

We strive to provide reliable service but cannot guarantee 100% uptime. The Service may be temporarily unavailable due to:

Scheduled maintenance (we'll try to notify you)
System updates and improvements
Third-party service outages (AI providers, hosting)
Circumstances beyond our reasonable control

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

The Service is provided "AS IS" without warranties of any kind
We are not liable for any indirect, incidental, or consequential damages
Our total liability shall not exceed the amount you paid us in the past 12 months
We are not responsible for AI-generated responses that may be inaccurate

10. Termination

We may suspend or terminate your account if you:

Violate these Terms of Service
Engage in fraudulent or illegal activity
Abuse the Service or other users

You may delete your account at any time by contacting us. Upon termination, your data will be deleted within 30 days.

11. Changes to Terms

We may update these Terms from time to time. We will notify you of significant changes via email or through the Service. Continued use of the Service after changes constitutes acceptance of the new Terms.

12. Contact Us

If you have questions about these Terms, please contact us at: info@QuelpAi.com