Set up QuelpAI on any website

How QuelpAI works

QuelpAI reads your website, learns your business, and puts a smart assistant on your pages. It answers visitor questions from your real content, works out who is a strong lead, and captures their details or books a meeting, all on its own.

Quick start

1. Add your site. Create your workspace and add your website address.
2. Crawl it. Open Set up → Knowledge, enter your URL, and click Crawl site. The assistant answers from this, so do it before going live.
3. Shape the assistant. Open Set up → Agent & Brand to set its name, tone, goals, and look.
4. Install the snippet. Open the Install tab, copy your snippet, and paste it into your site.
5. Go live and test. Reload your site, the chat bubble appears. Ask it a question.

The embed snippet

Installing QuelpAI means adding one snippet to your site, the same idea as Google Analytics. You paste it once and it works site wide. Your snippet carries your own key in place of pk_your_key_here:

<script>
  (function (w, d) {
    w.QuelpAI = w.QuelpAI || { publicKey: 'pk_your_key_here' };
    var s = d.createElement("script");
    s.async = true;
    s.src = "https://api.quelpai.com/widget.js";
    s.setAttribute("data-public-key", "pk_your_key_here");
    d.head.appendChild(s);
  })(window, document);
</script>

For frameworks and tag managers, this single tag does exactly the same thing. Use whichever is easier to place:

<script async src="https://api.quelpai.com/widget.js" data-public-key="pk_your_key_here"></script>

Install on your stack

Pick your platform. Every method places the same snippet. We support any tech stack.

Knowledge

Open Set up → Knowledge. This is the assistant’s brain.

Crawl your website. Enter a starting URL and click Crawl site. QuelpAI finds pages through your sitemap, your links, and, for content whose listing page is JavaScript-driven (like job boards and blogs), through your site’s feeds, so items are captured even when the list page needs JavaScript.

Upload documents. Add knowledge that is not on your website: price lists, policies, catalogs, FAQs. Supported formats are PDF, Word, TXT, MD, and CSV (up to 10 MB each).

Agent & Brand

Open Set up → Agent & Brand. It has several tabs:

Flow builder

Not every business wants an AI to answer. The Flow builder lets you design the exact conversation your visitors get, as a visual map of buttons and questions, with no AI and no code. Open Build → Flow Builder in Studio.

On the Free plan every site runs on a flow, so this is where you shape it. On a paid plan you choose per site: keep the AI assistant, or switch that site to a flow. You can flip between the two whenever you like, and switching takes effect on the widget straight away.

The seven step types

An End step closes the conversation with a final message.

Build a flow in five steps

1. Add steps. Click a step in the Add step bar, or drag it onto the canvas.
2. Connect them. Drag from a step’s bottom dot to the next step’s top dot. Options and Condition steps have one dot per branch.
3. Edit each step. Click a step to open its settings on the right: its text, buttons, the field to collect, and so on.
4. Set the start. Select the first step and click Set as start. The flow always begins there.
5. Publish. Switch the mode to Flow chat and click Save. The status chip turns green when the flow is valid.

Visibility

By default the widget shows on every page. Use the Visibility tab to include or exclude specific pages, handy for hiding it on checkout, account, or admin pages. You install the snippet once at your site root; visibility rules decide where it shows.

Integrations

Open Set up → Integrations to connect the assistant to the tools you already use. Availability depends on your plan.

Verify & troubleshoot

Confirm it is live: open your site in a fresh tab, refresh, and the chat bubble should appear within a few seconds. Click it and ask a question.

If the bubble does not appear:

• Clear caching or CDN. Caching plugins or Cloudflare can serve an old page without the snippet. Purge and refresh.
• Check placement. The snippet should be site wide (footer or body end), not inside a single post.
• Check the key. Paste the whole snippet, including your pk_ key.
• Disable blockers while testing, script blockers can hide it on your own browser.
• Only on some pages? Check your Visibility rules.
• Empty answers? Run a crawl in Knowledge first, the assistant answers only from indexed content.

Plans & limits

Every plan includes the assistant, crawling, and lead capture. Higher tiers raise limits and unlock integrations.

Feature access (remove branding, meeting booking, CRM and webhook integrations, revenue intelligence, white-label reporting, and more) scales with the plan. See the pricing page for current prices and the full feature matrix.

FAQ