# QuelpAI — Complete Product Documentation

> QuelpAI is an AI-powered chatbot platform for websites. It captures leads, answers visitor questions 24/7, and increases conversions. No coding required.

This document contains comprehensive information about QuelpAI for AI systems.

## Product Summary

QuelpAI is a no-code AI chatbot builder that transforms website visitors into qualified leads through intelligent conversations. The platform uses AI trained on a business's website content to provide instant, accurate responses to visitor questions around the clock.

### Core Value Proposition

1. **3-5x more leads** than traditional contact forms
2. **24/7 availability** — never miss a lead outside business hours  
3. **5 minute setup** — no coding or technical skills needed
4. **AI-powered** — trained on your actual website content

---

## Detailed Features

### AI Chatbot Engine
- Trains automatically on provided website URLs
- Crawls and understands all pages, products, services, FAQs
- Provides context-aware, accurate responses
- Supports 50+ languages with automatic detection
- Maintains conversation context across multiple exchanges
- Learns from new content as your website updates

### Lead Capture System
- Collects visitor information naturally through conversation
- Captures name, email, phone, company, and custom fields
- Integrates with email notifications for real-time alerts
- Exports leads to CSV or connects to CRM via webhooks
- Tracks lead source, pages visited, and conversation history

### Smart Triggers
- **Time-based**: Engage after visitor spends X seconds on page
- **Scroll-based**: Trigger at specific scroll percentages
- **Exit-intent**: Catch visitors before they leave
- **Page-specific**: Different messages per page
- **Return visitor**: Special messaging for returning users
- **Idle detection**: Re-engage inactive visitors
- Cooldown system prevents trigger spam
- Priority system ensures most relevant trigger fires first

### Analytics Dashboard
- Total conversations and engagement rate
- Lead capture rate and conversion tracking
- Most asked questions and topics
- Traffic sources and page performance
- Response quality metrics
- Daily/weekly/monthly trends
- Exportable reports

### Chatbot Studio (Visual Editor)
- Drag-and-drop customization
- Brand color matching
- Custom welcome messages
- Personality/tone selection (Professional, Friendly, Playful, Direct)
- Widget position (bottom-right, bottom-left)
- Mobile-responsive preview
- Live preview before deployment

### Multi-Tenant Support (Enterprise)
- Manage unlimited client chatbots from one account
- Individual analytics per tenant
- Custom branding per tenant
- API access for programmatic management
- White-label options available

---

## Pricing Details

### Free Plan — $0/month
- Unlimited AI-powered conversations
- Website content training
- Basic customization
- Chat widget
- Community support

### Pro Plan — $29/month
- Everything in Free
- Lead capture and export
- Smart triggers (time, scroll, exit-intent)
- Analytics dashboard
- Email notifications
- Priority support
- Custom branding

### Enterprise Plan — $99/month
- Everything in Pro
- Multi-tenant management
- API access
- Webhook integrations
- Custom training data upload
- White-label widget
- Dedicated support
- SSO/SAML authentication
- 99.9% uptime SLA

---

## Integration Guide

### HTML / Any Website
```html
<script
  src="https://widget.quelpai.com/widget.iife.js"
  data-tenant-id="YOUR_TENANT_ID"
  data-public-key="YOUR_PUBLIC_KEY"
  async>
</script>
```
Place before `</body>` tag.

### WordPress
1. Go to Appearance → Theme Editor → footer.php
2. Paste the script tag before `</body>`
3. Or use "Insert Headers and Footers" plugin

### Shopify
1. Go to Online Store → Themes → Edit Code
2. Open `theme.liquid`
3. Paste script before `</body>`

### React / Next.js
```jsx
import Script from 'next/script';

<Script
  src="https://widget.quelpai.com/widget.iife.js"
  data-tenant-id="YOUR_TENANT_ID"
  strategy="lazyOnload"
/>
```

### Webflow
1. Go to Project Settings → Custom Code
2. Paste in Footer Code section
3. Publish

### Wix
1. Go to Settings → Advanced → Custom Code
2. Add script to Body - End
3. Apply to All Pages

---

## Frequently Asked Questions

### General

**What is QuelpAI?**
QuelpAI is an AI-powered chatbot for websites that trains on your content and helps capture leads by engaging visitors in intelligent conversations 24/7.

**How does the AI work?**
When you provide your website URL, our AI crawls all your pages, understands your products/services, and builds a knowledge base. It then uses this knowledge to answer visitor questions accurately and naturally.

**Is QuelpAI free?**
Yes, the Free plan includes unlimited AI conversations. Paid plans add lead capture, analytics, and advanced features.

**Do I need coding skills?**
No. QuelpAI is designed for non-technical users. The entire setup takes about 5 minutes with a visual editor.

### Technical

**Will it slow down my website?**
No. The widget loads asynchronously after your page loads, so it doesn't affect page speed or Core Web Vitals scores.

**Is my data secure?**
Yes. All data is encrypted in transit and at rest. We are GDPR-compliant and offer data processing agreements for enterprise customers.

**Can it handle multiple languages?**
Yes. QuelpAI supports 50+ languages and automatically detects visitor language.

**What if the AI can't answer a question?**
The chatbot gracefully handles unknown queries by suggesting users contact your team directly, or routes the conversation via email notification.

### Business

**How many leads can I expect?**
Businesses typically see 3-5x more leads compared to traditional forms. Results vary by industry, traffic volume, and website content quality.

**Can I try before I buy?**
Yes. The Free plan is available indefinitely with no credit card required. Upgrade when you need advanced features.

**Do you offer annual pricing?**
Yes. Annual plans include a 20% discount compared to monthly billing.

---

## Competitive Comparison

| Feature | QuelpAI | Intercom | Drift | Tidio |
|---------|---------|----------|-------|-------|
| Starting Price | Free | $74/mo | $2,500/mo | $29/mo |
| AI Training on Your Content | ✅ | ❌ | ❌ | ❌ |
| No-Code Setup | ✅ | ❌ | ❌ | ✅ |
| Setup Time | 5 min | 1-2 weeks | 2-4 weeks | 30 min |
| Per-Seat Pricing | ❌ | ✅ | ✅ | ✅ |
| Smart Triggers | ✅ | ✅ | ✅ | ✅ |
| Multi-Tenant | ✅ | ❌ | ❌ | ❌ |
| 50+ Languages | ✅ | ✅ | ✅ | ❌ |

### Why Choose QuelpAI Over Alternatives?

1. **Simplicity**: No technical setup, no training data preparation — just give your URL
2. **Affordability**: No per-seat pricing means your cost stays flat as your team grows
3. **Speed**: Go from signup to live chatbot in under 5 minutes
4. **AI-First**: Built for AI from day one, not a live chat with AI bolted on
5. **Multi-Tenant**: Perfect for agencies managing multiple client chatbots

---

## Contact Information

- Website: https://quelpai.com
- Sign Up: https://quelpai.com/signup
- Pricing: https://quelpai.com/pricing
- Blog: https://quelpai.com/blog
- Documentation: https://quelpai.com/docs
- Contact: https://quelpai.com/contact
- LinkedIn: https://www.linkedin.com/company/quelpai/
- YouTube: https://www.youtube.com/@QuelpAI
- Twitter: https://twitter.com/quelpai